Marketplace Sales Assistant (Amazon Focus)

Shape the future of e-commerce and digital marketing by joining our digital team! Bring your digital (marketing) expertise and entrepreneurial spirit to the table, and let's create exceptional omni-channel experiences together.

Share your talents

In this role you will work as a part of our Marketplaces team, making sure the Rituals brand thrives on platforms such as Amazon. We work with a 3rd party model, which means the fulfillment is done from our own warehouses and we are in charge of the content. Therefore, you’ll liaise closely with the Supply Chain team, Customer Service and our internal Creative Agency.

We are seeking a motivated and detail-oriented intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in e-commerce operations, and marketplace management.

Note: We expect the intern to be at the office 4-5 days per week.

Key Responsibilities:

Listing Management: Assist in creating, optimizing, and managing product listings on the Amazon platform, ensuring accurate and compelling content to drive sales.

Order Fulfillment Support: Troubleshoot and resolve issues related to delayed orders, and shipping discrepancies to maintain high customer satisfaction levels.

Integrator Error Resolution: Collaborate with the team to identify and address any errors or issues within our integrator system, ensuring seamless integration between our internal systems and Amazon.

Assortment File Maintenance: Support in maintaining and updating the assortment file, including product data to ensure accuracy and consistency across all channels.

Performance Tracking: Assist in monitoring and analyzing key performance metrics, such as sales, traffic, and conversion rates, to identify areas for improvement and optimization.

Collaboration: Work closely with cross-functional teams, including Marketing, Supply Chain, and Customer Service, to coordinate efforts and achieve departmental goals.

Bring all of you

• Currently enrolled in a Bachelor's or Master's degree program, preferably in Business Administration, Marketing, E-commerce, or a related field.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills in English, both written and verbal. Fluency in German, Spanish, Italian or Polish is a plus.
• Proficiency in Microsoft Excel and other MS Office applications.
• Familiarity with e-commerce platforms, particularly Amazon, is a plus.
• Ability to work independently and collaborate effectively within a team environment.

Benefits of working at Rituals

• Training, coaching & development opportunities
• 20% staff discount on Rituals products
• Attractive bonus
• Numerous health & wellbeing initiatives
• Company & team events